2198 People Courses available
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Working with Difficult People
Customer Service Personal Development
Why is it important to work effectively with people, even difficult ones?
In every workplace, there will be people who can be challenging to work with. If you do not manage them well to get things done effectively,
Provider: BEYONDWORDS TRAINING PTE. LTD.
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Coach for Service Performance
This unit addresses the skills and knowledge to coach individuals for service performance. It involves identifying the coaching needs of individuals, and preparing and delivering a coaching plan. It also includes the use of coaching techniques to close service gaps and monitor the progress of indivi
Provider: MENDAKI SOCIAL ENTERPRISE NETWORK SINGAPORE PTE. LTD.
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WSQ Employability Skills - Personal Advancement Program (Supervisory)
Aspiring PMEs can now be moulded to make better decisions and communications that are aligned with the organisation’s goals and industry standards through the Employability Skills course that aims to provide career enhancements.
This program is designed to cover two main areas; Portfolio and Com
Provider: MENDAKI SOCIAL ENTERPRISE NETWORK SINGAPORE PTE. LTD.
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Put Your Best Work Forward Everyday
Everyday thousands of people get caught in a whirlwind of busyness, stress and distractions - causing the tendency to not operate at one's best and produce work that are uninspired or even second-rate. It doesn't have to be that way for you. In this course, you learn a 'personal optimizing' appro
Provider: Marketing Institute of Singapore
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Effective Presentation Skills
It is not what you say but how you say it.
If you make better presentations, you normally get the juicier projects! It makes people pay attention to your message and enjoy listening to your speech. You can advance in your career rapidly with effective presentation skills. Acquire the necess
Provider: Marketing Institute of Singapore
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Design and Develop a WSQ Facilitated Training Programme CU3A
This unit covers the systematic process of understanding the parameters of a training programme. It provides you with the tools and methods to design a training programme. It also guides you through the principles and practice of developing training materials. The techniques needed to evaluate the e
Provider: Institute for Adult Learning (IAL)
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Design and Develop On-The-Job Training Programme CU3B V2
This unit takes you through a systematic process of understanding the parameters of an On-the-Job Training (OJT) programme. It provides you with the tools and methods needed to design an OJT programme, guides you through the sound principles and practices of developing training materials, and finall
Provider: Institute for Adult Learning (IAL)
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Contextualised 5-day WTP - On-the-Job Training
The Workplace Trainer Programme (WTP) is specially designed for workplace supervisors, line-leaders and managers who sometimes perform the role of a trainer.
Provider: Institute for Adult Learning (IAL)
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Contextualised 5-day WTP - Facilitated Training in the Workplace
The Workplace Trainer Programme (WTP) is specially designed for workplace supervisors, line-leaders and managers who sometimes perform the role of a trainer.
Provider: Institute for Adult Learning (IAL)
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Contextualised 3-Day WTP - Facilitated Training in the Workplace (not for public run)
The Workplace Trainer Programme (WTP) is specially designed for workplace supervisors, line-leaders and managers who sometimes perform the role of a trainer.
Provider: Institute for Adult Learning (IAL)
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Conduct Competency-Based Assessment CU6 V2
This unit equips you with the skills to prepare the logistics necessary for a smooth assessment. It mentally prepares you and provides the appropriate support prior to the assessment. It also enables you to assess your trainees in a fair and professional manner
Provider: Institute for Adult Learning (IAL)
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Compressed ACTA for C-Suite (not open to public)
training and assessment
Provider: Institute for Adult Learning (IAL)
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Compressed ACTA for C-Suite
To acquire skills in training and assessment
Provider: Institute for Adult Learning (IAL)
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Chinese ACTA CU4A - Only for Singapore College of Traditional Chinese Medicine
Chinese version for Singapore College of Traditional Chinese Medicine - This unit explores different ways to review learner profiles and customise a training programme that meets their needs. It also looks into resource preparation, facilitation and presentation skills, as well as various effective
Provider: Institute for Adult Learning (IAL)
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Chinese ACTA CU2 - Only for Singapore College of Traditional Chinese Medicine
Chinese version for Singapore College of Traditional Chinese Medicine - This unit helps you understand adult learners and their characteristics. It presents a range of key learning theories to help you explore your philosophical orientation towards learning and teaching. The process is further suppo
Provider: Institute for Adult Learning (IAL)
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Chinese ACTA CU1 - Only for Singapore College of Traditional Chinese Medicine
Chinese version for Singapore College of Traditional Chinese Medicine - This unit provides a firm foundation for the rest of the programme. It builds up your knowledge of the Singapore Workforce Skills Qualifications (WSQ) system, a national platform for continuing education and training in Singapor
Provider: Institute for Adult Learning (IAL)
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Chinese ACTA CU1
Chinese version - This unit provides a firm foundation for the rest of the programme. It builds up your knowledge of the Singapore Workforce Skills Qualifications (WSQ) system, a national platform for continuing education and training in Singapore. It specifies the competencies required of an indivi
Provider: Institute for Adult Learning (IAL)
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WTP Mandarin- 5-day (CW1B & CW2)
The Workplace Trainer Programme (WTP) is specially designed for workplace supervisors, line-leaders and managers who sometimes perform the role of a trainer.
Provider: Institute for Adult Learning (IAL)
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WSQ Workplace Trainer Programme - On-the-Job Training
The Workplace Trainer Programme (WTP) is specially designed for workplace supervisors, line-leaders and managers who sometimes perform the role of a trainer.
Provider: Institute for Adult Learning (IAL)
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WSQ Workplace Trainer Programme - Facilitated Training in the Workplace
The Workplace Trainer Programme (WTP) is specially designed for workplace supervisors, line-leaders and managers who sometimes perform the role of a trainer.
Provider: Institute for Adult Learning (IAL)
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WSQ DACE Elective : Use facilitation techniques for group-based learning(E6)
You will learn to draw out the key learning points from the group by harnessing and collating the contributions of individual group members during discussions and group activities. You will also examine specific process pathways and techniques to consensually derive shared thoughts, perspectives and
Provider: Institute for Adult Learning (IAL)
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WSQ DACE Elective : Initiate & Conduct Applied Research (E10)
You will be equipped with knowledge and skills to plan and conduct applied research on adult learning issues within an organizational context. The purpose of your research is to provide quality information to enhance learning-related activities and the training capabilities of the organisation.
Provider: Institute for Adult Learning (IAL)
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WSQ DACE Elective : Facilitate e-Learning Programme (E5)
You will learn to support and facilitate learning programmes delivered via electronic media. Processes such as the establishment and induction of learners to the e-learning environment, the use of facilitation techniques, e-learning activities to promote learners participation and collaboration, a
Provider: Institute for Adult Learning (IAL)
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WSQ DACE Elective : Facilitate Activity based Learning (E7)
You will learn how to plan, facilitate and evaluate activity-based learning. Central to the training will be to understand the process of planning and facilitating activity-based strategies including problem-based learning, case studies, role plays, games and simulations.
Provider: Institute for Adult Learning (IAL)
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WSQ DACE Elective : Evaluate adult learning programme (E3)
You will learn to develop a plan to evaluate training programmes to effect organizational development. As part of the process, you are expected to design and develop an instrument for data collection and prepare an evaluation report.
Provider: Institute for Adult Learning (IAL)
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Managing Stress and Achieving Wellness
This highly interactive course will provide participants with an insight into the causes of physical and psychological stress. Participants will learn to identify the symptoms of stress and what can be done to relieve stress at a personal level. They will also be taught how to develop a positive
Provider: Marketing Institute of Singapore
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WSQ DACE Elective : Develop assessment tools (E2)
You will learn how to evaluate, select and develop the appropriate assessment tools for the conduct of assessment. This process will be situated in the context of adult learning.
Provider: Institute for Adult Learning (IAL)
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WSQ DACE Elective : Develop Workplace Learning Plan (E8)
You will learn to develop and validate a workplace learning plan to meet the needs of different organisations. This module will equip you with the skills to incorporate relevant workplace learning strategies in the design, development and evaluation of the plan.
Provider: Institute for Adult Learning (IAL)