Sales & Marketing,marketing management,
Information and Communications,
Customer Service,
Environmental Cleaning,
Personal Services,
Building and Construction,
Education and Training
Writing English in business successfully and well is important for the same reason we engage in business itself: to create positive business results. The writing suggestions (including how to make a presentation) covered in this course should improve the way you write at any length, from an informal email to a full business proposal. The only thing that will vary is the amount of time spent on eac...
Provider: Management Development Institute of Singapore (MDIS)
Advertising Sales & Marketing marketing management
Organisations are increasingly recognising the importance of marketing, its role in the overall success of the company and its contribution towards achieving sustainable growth and profitability. Marketing is critical in delivering the message to prospects on the perceived value of quality and differentiation of products and services from a given branding.This course is specifically tailored ...
Information and Communications
Working professionals require essential assertiveness skills that would make them more respected by those working with them.The modern culture also demands that the staff get their points across with flair. In addition, they are expected to contribute to the organisations while taking on a lot of stress and responsibilities.Assertiveness Training will give the participants an insight into the ways...
Business Management
Good problem solving and decision making abilities are the keys to being a good manager. Your ability to solve problems and make decisions to choose between one thing or another rather than follow blind instinct is a defining feature of your humanity. Whether you work in or with organisations, the quality of your work depends on your innovative ability to solve problems and make decisions.You...
Creativity at work is not necessarily an inborn skill and it is something that can be nurtured with the right training and perception. The two guiding principles of creativity are ‘Synergy’, the way in which information is perceived and ‘Synthesis’, the way in which we process the information. In this one-day workshop, participants will be put to task on how they could unleash t...
Human Resource Management Employment and Recruitment
Influence plays a large part of our lives, be it to influence others or be influenced.In this workshop, participants will learn about the different laws of influence and how it can help you be an effective influencer.ObjectivesUpon completion of this workshop, participants will be able to;Why the art of influence is important in an Asian contextThe Six Laws of InfluenceApplying the various laws at...
Solving problems in a creative manner can be the key to a more productive and satisfying life for executives and managers in organisations. While problem solving is not easy for most people, it does not need to be a journey into the unknown.Creative problem solving is an art form as it is a scientific process. It requires creativity, intuition, imagination and evolves around thinking b...
Excel is very much more than just a spreadsheet. In the very real sense of the word, Excel is a “number-cruncher”, the likes of which have only been equalled by Lotus 1-2-3 and which it has now surpassed. From humble beginnings, Excel has developed to become the spreadsheet everyone uses, be it simple home accounting to modular solutions in major corporations.ObjectivesUpon completion of this ...
Access is all about “Database Management” – a dreaded phrase to many, although it simply means organising the masses of data into a coherent structure when seen in context. This is where Access excels, assisted along the way by its Query feature, which allows one to derive just about any answer from the data.ObjectivesUpon completion of this workshop, participants will be able to;This course...
This course provides the basic ideas of business statistics systematically and correctly. It introduces techniques for summarising, presenting data, estimation, confidence intervals and hypothesis testing.The course also focuses on understanding of key concepts and statistical thinking for decision making. Statistical concepts and statistical thinking enable Business Managers and Executives to sol...
Accounting,Banking & Finance
A company cannot plan unless it understands its costs. By understanding the various facets of the cost accounting process, Managers and Executives will be able to create an efficient cost analysis system to better control and measure an enterprise's business functions and bottom line.This seminar is designed to discuss the main features of cost and management accounting and its applications in a b...
Customer Service
“Alone we can do so little; together we can do so much.”- Helen KellerHow could we build customer-focused teams where team members understand and believe that thinking, planning, decisions and actions are better done co-operatively and for the benefit the team and their customers?ObjectivesUpon completion of this workshop, participants will be able to;What it takes to build a customer-focused ...
Customer expectation has changed over the years. In an age of increasing competiveness customers, are seen to be more demanding, more discerning and at times increasingly fastidious. In today’s environment, meeting the standards in delivering service to the new age customer is never enough.This training programme is aimed to drive service excellence from the top up to the bottom down. Organisati...
personal services
This dynamic interactive workshop will teach you how to maximise your potential and allow you to achieve peak performance in your career. You will also learn the ways to be a solution-focused employee with the potential to get things done one way or another. In this workshop you will discover the nine qualities that you can embrace and be more proactive in both your professional and personal ...
What is Initiative? It is doing the right thing without being told. It means doing the right thing to manage your work and your life. When you take initiatives to manage your work, you always go the extra mile and do more than what you are asked to do. You also add value to your work.You also need to take initiatives to manage your life – your time, your stress and changes in your life and work....
Organisations’ productivity improvement starts from individual employee’s level. Boosting the collective effectiveness of the workforce automatically translates to organisational productivity enhancement. Personal effectiveness and productivity starts with changing the mindset of the individual employee.In this two-day workshop, the participants will learn the tested and proven 4E framework, t...
Most people express a modicum of surprise when told that Excel alike Access it can be enhanced with Visual Basic (VB). But it should really be no surprise at all since both programs share a similar structure. Increasingly, Visual Basic (VB) is being used to enhance Excel’s basic functionality and create intelligent spreadsheets and financial models.ObjectivesUpon completion of this workshop, par...
The Balanced Scorecard is both attractive and deceptive in its simplicity. The four perspectives of Financials, Customer, Internal Processes and Learning & Growth provides a structured framework to identify and measure performance.But it is successful deployment requires a deeper understanding of the nuances and underlying complexities that derail many implementation plans. Get an in-depth und...
Work is where you spend a major chunk of your time. Work is also where you derive your income. To enjoy your work, you need to put your heart and mind to it.To do so, you have to learn to find humour in your work and work environment to have enthusiasm, to have the right attitude towards yourself and your organisation to establish strong and close relationships with colleagues and customers puttin...
marketing management
Bradford ExcellenceFor 50 years Bradford University School of Management has enjoyed an excellent reputation for the quality of its teaching. The School is consistently ranked amongst the top global business schools.Triple Crowned University (AACSB, AMBA, EQUIS). Amongst the top 1% in the world.Bradford School of Management is ranked 13th in the UK (Financial Times 2013)BSc (Hons) in A...