Sales & Marketing,marketing management,
Information and Communications,
Customer Service,
Environmental Cleaning,
Personal Services,
Building and Construction,
Workplace Safety and Health
1. Manage Workplace Safety and Health System
Provider: KAPLAN PROFESSIONAL
Leadership and People Management
Others
Assess organisations relationship with stakeholders to understand rationale and focus of stakeholder relationship enhancing programs and activities. Identify and evaluate role in stakeholder relationship enhancing programs and activities to support organisational strategies. Manage working level relationships with peer stakeholders to support stakeholder relationship enhancing programs ...
Productivity & Innovation
To provides the participants with skills and knowledge to facilitate the implementation of a productivity framework according to the Productivity Road Map and Action Plan developed. Participants will also learn to encourage and coordinate with the team to participate in role play.
Information and Communications
Training for Workplace Literacy (Conversational)
Participants will experience and learn to apply the 5S techniques: 1. SEIRI - Clear unnecessary items from work area 2. SEITON - Organise work area in an orderly manner 3. SEISO - Clean work area 4. SEIKETSU - Maintain work area cleanliness 5. SHITSUKE - Maintain self-discipline in work area
¿ Identify types of stakeholder groups ¿ Assess the relationships between the organization and the different stakeholder groups ¿ Assess stakeholders¿ relationships with each other to determine alignment of goals ¿ Maintain stakeholder relationships to support organizational strategies and objectives.
Customer Service
Refer to attached
Human Resource Management Employment and Recruitment
Participants will experience and learn to: 1. Analyse issues that affect the achievement of desired goals and outcomes in the macro context 2. Apply Systems Thinking approaches and processes to identify the root causes of non-achievement of desired goals and outcomes and the homeostasis of the organization 3. Use Systems Thinking tools to formulate possible solutions to resolve issues that affect ...
Participants will experience and learn to: 1. Assess personal competencies to formulate personal career goals 2. Conduct market research to establish personal career opportunities and develop a career plan to meet personal career goals 3. Review requirements of selected career path to develop a personal career portfolio 4. Synthesise personal competencies to develop personal brand and optimise use...
Participants will experience and learn to: 1. Manage customer expectations 2. Monitor the cost of quality 3. Assure work processes are performing in an acceptable manner using statistical techniques.
Training for Workplace Literacy (Comprehensive)