Sales & Marketing,marketing management,
Information and Communications,
Customer Service,
Healthcare,
Personal Services,
Building and Construction,
Human Resource Management Employment and Recruitment
MC 4 – Certificate in Business Services BA4124 Essentials of Consumer Psychology BA4125 Essentials of Customer Relationship Management BA4126 Service Quality
Provider: Singapore Polytechnic
Process and Product Engineering
Perform Design and Installation of Photovoltaic (PV) Systems (SC/SAP)
¿ Introduction to Perform Emergency Shutdown of Process Plant ¿ Unit purpose ¿ Unit learning outcomes ¿ Unit training delivery and assessment
Productivity & Innovation
Apply Continuous process improvement techniques(SC/SAP)
Accounting Banking & Finance
no record
Provider: SIPMM ACADEMY PTE. LTD.
Administration
Supervise Work Improvement Processes (SC/SAP)
Provider: SSA CONSULTING GROUP PTE. LTD.
Information and Communications
Perform Advanced Word Processing Functions - using Microsoft Words 2010
Perform Database Functions- using Microsoft Access 2013
Perform presentation functions - using Microsoft Powerpoint 2010
Upon completion of this unit, participants will be able to identify areas for continuous improvement and apply strategies to facilitate, motivate and sustain initiative and innovation in the team while also being able to identify, evaluate and measure risks associated with innovation and taking initiative at a team level.
Training for Workplace Literacy (Comprehensive)
Training for Workplace Literacy (Conversational)
Training for Workplace Literacy (Conversational) - Advanced
Workplace Safety and Health
The Competency Unit (CU) equips learners with knowledge and application skills to: Identify common types of hazards at the workplace Recognise simple risk assessment methods Recognise hierarchy of controls
Provider: THE LOGISTICS ACADEMY PTE. LTD.
Leadership and People Management
This course will address the skills and knowledge required by assistant managers, supervisors and team leaders to achieve business result by leading and managing the team effectively. This workshop will cover the framework for mapping business goals into clear team plans. It also covers key concepts and practical techniques of work allocation, performance management and risk management.
Provider: THE SINGAPORE NATIONAL EMPLOYERS FEDERATION
This course will offer your assistant managers, supervisors and team leaders the know-how and the aptitude to conceptualize relevant and enduring initiatives to help bring your business towards continuous success by identifying & addressing skill development needs and motivating employee independence and development.
Tour and Travel Services
See Attached.
Provider: TOURISM MANAGEMENT INSTITUTE OF SINGAPORE PTE LTD