About this Course

Learning Outcomes:

At the end of the course, learners certified competent will be able to:

• Lead and guide staff in the development of positive communication strategies
  
• Manage processes for gathering and documenting evidence; identifying behaviours causing concern
  
• Establish and implement plans for developing responsible behaviours
  
• Monitor and evaluate plans for developing responsible behaviours
  

Course Outline:

• Course Introduction
  
• An Overview of Transactional Analysis
  
• Life Positions: I’m OK, You’re OK
  
• Ego States Analysis including the Ego-States Profiling
  
• Transactional Analysis Proper and Effective Communication
  
• How to Become a STAR Communicator
  
• Discounting (Ineffective Problem Solving)
  
• Strokes and Motivation Theory
  
• Contracting
  
• Games (Self-defeating Behaviours), Drama Triangle and Time Structuring
  
• Learning Assessments 1 and 2 – Group Assessments
  
• Learning Assessment 3 – Personal Journal
  

Learners’ Profile:

Teachers, child-care providers, parents, counsellors, social workers, and educators (including leaders in the education profession).

Statements of Attainment (SOAs)

Learners who are certified competent at the end of the course will receive one SOA for ‘Provide Positive Guidance to Individual Children and Implement Classroom Management Techniques’ (CS-BG-404C-1).

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