About this Course

The objective of the training is to provide the participants with the necessary skills and knowledge to perform and implement problem-solving techniques in their workplace

The 8-Discipline problem-solving methodology (also called “8-Step Plan” or TOPS - “Team Oriented Problem-Solving” is a structured procedure used to arrive at the root cause of a problem. The systematic approach substantially improves our chances of solving the real problems, rather than simply covering up the symptoms.

The participants will be able to to understand the basic principles of systematic problem solving and know how to use the analytical techniques in each discipline of 8-D Method.

CEDAC stands for “Cause-and-Effect Diagram with Addition of Cards”. It is a unique and simple approach for creative, participative problem-solving and it is also a tool for continuous Systematic Improvement.

The CEDAC Method was first developed and used in Japan by the Standardisation Study Group of Sumitomo Electric Industries and it was introduced and applied in many Japanese, North American and European companies.

Participants will learn “Window Analysis” for identifying problem and the principle of CEDAC diagram for analyzing problems and developing standards.

COURSE CONTENT

Day 1 – 8-D

• Introduction

• The 8-D Process

• The 8-D Report

• The 8-D Approach

• The 8-D Examples

Day 2 - CEDAC

• Introduction

- - The need for a creative and participative problem-solving technique

- - What, Why, When, How

• The role and responsibility of a CEDAC Team

• 7 Steps to make CEDAC Chart

• CEDAC Chart samples and examples

• Elements which hinder CEDAC Method

• Reporting and follow-up

DURATION - 2 days

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