About this Course

The course aims to provide participants with: A thorough and deep understanding of the hospitality and MICE industries, their main stakeholders, operating models as well as contribution to tourism. Knowledge and understanding of the key management processes and procedures involved in the different hotel operating departments such as rooms division, sales & marketing and F&B. A good grasp of attractions and theme park management fundamentals. The knowledge, techniques and competency to plan, organize and stage meetings, conferences, exhibitions and other tourism related business events from both project management as well as operations perspectives. An appreciation of the MICE supports services and operating procedures provided by various industry players. Post-Diploma Certificate in MICE Management Meetings & Incentives Management Conferences & Exhibitions Management MICE Service Suppliers & Facilities Management

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