About this Course
The objective of this course is to enable participants to understand fully the requirements of the Singapore Quality Award (SQA) and the various means to journey from a SQA score of 400 to 700 points.
COURSE CONTENT
Day 1
· Introduction
· Understanding the SQA Criteria
· Getting Leaders to understand the Big Picture and drive systems
· Getting to know your Customers
· Forging an Organisational Culture that adds value to Customers
· Developing strengths in your people to add value to Customers
· Developing processes that add value to Customers
· How to evaluate and improve effectively?
Day 2
· Recap on Day 1 topics · Showing Results
· Benchmarking
· How to write SQA Application Report that could score 700 points?
· On-site SQA Assessment – How to prepare the documents and data?
· How to answer SQA Assessors?
· Case Studies
Duration : 2days
Course Rating
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Course Enquiry
Course Info
- Course Provider GOLEMAN CONSULTING (INTERNATIONAL) PTE LTD
- Course Category Business
- Course Price n/a
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