About this Course

More and more business organisations are recognising that effective competitive advantage in the market place can be achieved only through their employees. Creating and sustaining Joy@Work is critical to the survival and success of an organisation. 

This workshop helps you to learn how to create and sustain highly motivated and empowered employees who demonstrate high degree of Joy@Work.

Objectives

Upon completion of this workshop, participants will be able to;

• Work with people more effectively
  
• Empower people with ‘Successful Self-Management’
  
• Enhance self performance for better joy at work, through effective Goal setting
  
• Adopt and introduce self and employee empowerment practices at workplace
  
• Understand and master the critical elements of communication for managing difficult work situation
  

Target Audience

Rank-and-File Employees, Administrators, Supervisors, Junior Managers and Team Leaders who wish to improve their ability to enjoy their work.

Duration

One day

Curriculum

• Understanding Human Mind and Behaviour
  

1. What Influences Our Behaviour
   
2. Mindset Matters
   
3. React versus Response
   
4. Sustaining Positive Mindset, What is Joy?
   
5. Managing Barriers to Joy@Workplace
   

• Essential EQ Skills for Success@Work
  

1. Self-Awareness
   
2. Self-Management
   
3. Personal Goal Setting
   
4. Social Awareness
   
5. Empathy
   
6. Social Relationship
   

• Connecting With People
  

1. Johari Window
   
2. Building Bridges With Key Stakeholders
   

• Managing Motivators@Work
  
• Managing Conflicts
  
• Dealing With Difficult Behaviours of People
  

Methodology

The trainer will use a variety of training methods, including small group discussions, individual reflection, group sharing exercises, case studies, and work related role-play.  Videos clips will be used to highlight key concepts

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