About this Course

A good interview to hire the right candidates doesn’t just happen.

To be effective, the interviewer plans for a structured interview and adopts behaviour-based interview for selection of candidates. This means that the interviewer needs to use the skills, tools and behavioural questions to conduct interviews objectively. The outcome is to hire candidates based on their past/current job performance, competencies and cultural “fit” for their organizations.

This workshop is practical and participants will learn by doing. The participants will be taken through a structured interview process and develop the relevant skills/approach for achieving the interview outcomes that benefit the candidate and the organization.

Learning Outcomes:

• Enhance confidence and professional interviewing skills
  
• Conduct effective interviews with  best hiring decision
  
• Leave candidates with a favourable impression of your organization
  

Course Outline:

• Gain insight on the purpose and benefits of a behavioural interview
  
• Understand the application of job specification, description, and competency model
  
• Implement a structured interview approach (Before, during and after interview)
  
• Formulate behavioural interview questions to identify key behaviours for the job
  
• Conduct an effective and efficient  behavioural interview
  
• Develop interviewing skills for positive candidate experiences
  
• Document, evaluate data and end interviews with follow-up actions
  
• Avoid the common interview errors and discriminatory hiring practices
  

Methodology

This is a practical, interactive and lively workshop. The methodologies include interactive lectures, group discussions and presentation, skills building exercise, role-plays, self-reflection for action planning, and peer/team/facilitator assessment.

Through role plays, participants are engaged in simulated workplace scenarios to demonstrate their application of behavioural interviewing process, techniques, and skills when conducting behavioural interviewing.

Who Can Benefit?

HR managers, line managers and recruitment agency staffs

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