About this Course

The word 'negotiation' either rings intense fear or excitement in any professional's mind but this is an important life-skill that one can never be complacent with.

Practical and down-to-earth, this course is designed for the sales professional who needs to engage in frequent negotiations with demanding buyers who may have the upper hand at times. The two-day course covers the strategic approach to preparing oneself to effectively engage in productive negotiations whilst incorporating the needs of the other party, customer or stakeholder.

The primary objective is always to create a win-win outcome for all parties concerned. Leveraging the highly-acclaimed Harvard 7 element model, this course integrates a systematic approach to handling the entire process of engagement from start to close, leaving nothing to chance using the LOUDEST © approach to sustain an open dialogue.

Learning Outcomes:

• Understand the principles of negotiation that undergirds a win-win outcome
  
• Identify the crucial elements needed to prepare for a negotiation strategy that is focused yet flexible
  
• Learn the approach towards conducting a negotiation from the onset to a close
  
• Handle the nuances in conversations during the ongoing negotiation process to ensure that dialogues are always encouraged
  

Course Outline:

Part 1: Mind of the Negotiator

Part 2: The Cycle of Negotiation

Part 3: Establishing the Relationship and Interests

Part 4: Establishing the Relationship and Interests

Part 5: L.O.U.D.E.S.T Framework

Part 6: Concession Planning

Part 7: Exchange Dialogue

Part 8: Concluding the Settlement

Rate this course:

Log in to submit

Comments