3032 Business Courses available
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Handle Air Ticketing Reservations
This is an Operations level core unit of 4 credits. On completion of this unit, the learner will have knowledge and application skills in Handling Air Ticketing Reservations and be able to apply them to the workplace.
Provider: WILLIAM ANGLISS INSTITUTE PTE. LTD.
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Handle Guest/Resident Arrival
This is an Operations level core unit of 3 credits.On completion of this unit,participants will have the knowledge and application skills in handling guest arrival and be able to apply them to the workplace.
Provider: WILLIAM ANGLISS INSTITUTE PTE. LTD.
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Handle Guest/Resident Departures
This is an Operations level core unit of 3 credits.On completion of this unit,participants will have the knowledge and application skills in handling guest departures and be able to apply them to the workplace.
Provider: WILLIAM ANGLISS INSTITUTE PTE. LTD.
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Maintain Displays (8+2 CBTL)
This is an Operations level unit of 2 credits.This course is developed for and in consultation with the Coffee Bean and Tea Leaf (S) Pte Ltd. This is an operations level competency requiring trainees to complete the module required in relation to their job roles. Trainees will develop the knowledge
Provider: WILLIAM ANGLISS INSTITUTE PTE. LTD.
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Maintain Guest/Resident Accounts
This is an Operations level core unit of 4 credits.On completion of this unit,participants will have the knowledge and application skills in maintaining guest/resident accounts and be able to apply them to the workplace.
Provider: WILLIAM ANGLISS INSTITUTE PTE. LTD.
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Monitor Front Office/Guest Service Operations
This is a 4 credits unit. This is a supervisory level qualification in the stream requiring students to complete 1 of the Advanced Certificate in Hotel and Accommodation Services competency units. Trainees will gain competency in one unit required to understand more about the supervisory skills for
Provider: WILLIAM ANGLISS INSTITUTE PTE. LTD.
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Monitor Reservation Services
This is a 3 credits unit. This is a supervisory level qualification in the stream requiring students to complete 1 of the Advanced Certificate in Hotel and Accommodation Services competency units. Trainees will gain competency in one unit required to understand more about the supervisory skills in h
Provider: WILLIAM ANGLISS INSTITUTE PTE. LTD.
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Provide Concierge Services
This is an Operations level core unit of 4 credits. On completion of this unit, participants will have the knowledge and application skills in providing concierge services and be able to apply them to the workplace.
Provider: WILLIAM ANGLISS INSTITUTE PTE. LTD.
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Provide Reservation Services
This is an Operations level core unit of 4 credits. On completion of this unit, participants will have the knowledge and application skills in providing reservation services and be able to apply them to the workplace.
Provider: WILLIAM ANGLISS INSTITUTE PTE. LTD.
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Provide Visitor Information
This is an Operations level core unit of 3 credits. On completion of this unit, participants will have the knowledge and application skills in providing visitor information and be able to apply them to the workplace.
Provider: WILLIAM ANGLISS INSTITUTE PTE. LTD.
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Provide Visitor Information (16+2)
This is an Operations level core unit of 3 credits. On completion of this unit, participants will have the knowledge and application skills in providing visitor information and be able to apply them to the workplace.
Provider: WILLIAM ANGLISS INSTITUTE PTE. LTD.
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Provide Visitor Information (Singapore GP 8+1)
This is an Operations level core unit of 3 credits. On completion of this unit, participants will have the knowledge and application skills in providing visitor information and be able to apply them to the workplace.
Provider: WILLIAM ANGLISS INSTITUTE PTE. LTD.
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Provide Visitor Information (Singapore GP-ITE)
This is an Operations level core unit of 3 credits. On completion of this unit, participants will have the knowledge and application skills in providing visitor information and be able to apply them to the workplace.
Provider: WILLIAM ANGLISS INSTITUTE PTE. LTD.
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Service Guest Rooms (24+2)
This is an Operations level unit of 4 credits.On completion of this unit,participants will have the knowledge application skills in servicing guest rooms and be able to apply them to the workplace.
Provider: WILLIAM ANGLISS INSTITUTE PTE. LTD.
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WSQ Advanced Certificate in Tour & Travel Services
This is a Supervisory level qualification requiring students to complete 9 Competency Units (4 Core units and 5 Elective units) and attain at least 23 credits. Students will gain knowledge and become competent in skills from a broad range of highly-developed supervisory skills specific to the Tour a
Provider: WILLIAM ANGLISS INSTITUTE PTE. LTD.
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WSQ Certificate in Tour & Travel Services
This is an Operations level qualification requiring students to complete 7 Competency Units (3 Core units and 4 Elective units) and attain at least 15 credits. Students will gain knowledge and become competent in skills from a broad range of highly-developed operational skills specific to the Tour a
Provider: WILLIAM ANGLISS INSTITUTE PTE. LTD.
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WSQ Diploma in Tourism
This is a Management level qualification with specialisations in Hospitality Management; Travel Services, requiring students to complete 14 Competency Units (8 Core units and 6 Elective units) and attain at least 39 credits. Students will gain knowledge and become competent in skills from a broad ra
Provider: WILLIAM ANGLISS INSTITUTE PTE. LTD.
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WSQ Diploma in Tourism (MICE and Events Operations)
This is a Management level qualification with specialisations in MICE and Events Operation, requiring students to complete 14 Competency Units (8 Core units and 6 Elective units) and attain at least 38 credits. Students will gain knowledge and become competent in skills from a broad range of highly-
Provider: WILLIAM ANGLISS INSTITUTE PTE. LTD.
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WSQ Training Program for Scoot Cabin Crew (4 units)
This course is developed for and in conjunction with Scoot Airlines staff only. This is an Operations level qualification requiring students to complete 7 Competency Units (3 Core units and 4 Elective units). Students will gain knowledge and become competent in skills from a broad range of highly-d
Provider: WILLIAM ANGLISS INSTITUTE PTE. LTD.
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WSQ Training Program for Singapore Cruise Centre (2 Units)
This course is developed for and in conjunction with Singapore Cruise Centre staff only. This is an Operations level SOA requiring students to complete 2 Competency Units (2 Elective Units). Students will gain knowledge and become competent in skills from a number of highly-developed operational ski
Provider: WILLIAM ANGLISS INSTITUTE PTE. LTD.
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WSQ Training Program for Singapore Cruise Centre (3 Units)
This course is developed for and in conjunction with Singapore Cruise Centre staff only. This is an Operations level SOA requiring students to complete 3 Competency Units (3 Elective Units)Students will gain knowledge and become competent in skills from a number of highly-developed operational skill
Provider: WILLIAM ANGLISS INSTITUTE PTE. LTD.
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Deliver Tours (20+2)
This is an Operations level core unit of 4 credits. On completion of this unit, the learner will have knowledge and application skills in delivering tours and be able to apply them to the workplace.
Provider: WILLIAM ANGLISS INSTITUTE PTE. LTD.
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Maintain Displays
This is an Operations level unit of 2 credits. On completion of this unit, participants will have the knowledge and application skills in Maintain Displays and be able to apply to the worksplace
Provider: WILLIAM ANGLISS INSTITUTE PTE. LTD.
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Sell Products and Services
This is an Operations level unit of 2 credits. On completion of this unit, participants will have the knowledge and application skills in Sell Products and Services and be able to apply to the workplace.
Provider: WILLIAM ANGLISS INSTITUTE PTE. LTD.
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Coach Service Teams and Individuals
The Service Excellence WSQ Supervisory modules provide the participants with skills and knowledge to lead and coach service team with confidence; and improve relationships with customers by applying effective communication techniques and understanding the types of service behaviours that truly make
Provider: WILLIAM ANGLISS INSTITUTE PTE. LTD.
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Certificate in Business Financial Planning Part of Diploma in Business Practice (Financial Advisory)
Certificate in Financial Planning Module Synopsis Financial Markets & Services This module provides students with an overview of the role of the financial markets, its players and the instruments on the economy and the status of Singapore as a financial centre. The module will also examine the re
Provider: Ngee Ann Polytechnic
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Adapt to Change
The competency unit, “Adapt to Change at Operations Level”, is one of the operational competency units under the Personal Management and Development (PMD) Skills competency category. The PMD Skills competency category aims to develop personal mastery competence to stay resilient and adaptive in
Provider: Service Quality Centre
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Foster Team Adaptability
The competency unit, “Foster Team Adaptability”, is one of the supervisory units under the Personal Management and Development (PMD) Skills competency category. The PMD Skills competency category aims to develop personal mastery competence to stay resilient and adaptive in trying times while kee
Provider: Service Quality Centre